Politika privatnosti

Welcome to ONLINER (“we,” “us,” “our agency”). We are committed to protecting your privacy in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Croatian data‑protection laws.

Data We Collect

• Data you provide: Name, e‑mail, company name, budget, messages in contact form
• Automatically collected data: P address, browser type, language settings, time zone
• Cookies & similar tech: Analytics, ad preferences, session ID

How We Use Your Data

• To deliver requested services.
• To respond to enquiries.
• To create proposals & contracts.
• Analytics & optimisation (Google Analytics 4, Meta Ads Manager).
• Marketing with your consent (newsletter, remarketing).

Cookies

We use essential and analytics cookies. A consent banner appears on your first visit. See our Cookie Policy for a detailed list.

Sharing & Disclosure

We do not sell your personal data. We share data only with:

• Service providers (Webflow, Google Workspace, Meta Platforms, Slack) under EU SCCs.
• Public authorities when legally required.

Data Retention

• Contact forms – 24 months from last communication
• Contracts, invoices – 11 years (accounting regulations)
• Analytics cookies – 14 months (Google Analytics)

Security

We implement TLS 1.3 encryption, access minimisation, 2‑factor authentication and regular backups.

Your Rights

• Right of access
• Rectification
• Erasure (“right to be forgotten”)
• Restriction
• Data portability
• Objection
• Complaint to supervisory authority (AZOP – Croatia)

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect their data.

Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated via banner or e‑mail.